From Overwhelmed to Automated
Sarah runs a busy cafe in Melbourne's inner suburbs. Between Instagram DMs, email enquiries about the menu and opening hours, and phone calls for bookings — she was spending over 2 hours every day just responding to customer questions. Time that could have been spent on the business, not in it.
ClawBridge installed a customised OpenClaw agent on a small machine in her office. We configured it with her full menu, pricing, opening hours, booking process, and even her tone of voice. It connected to Instagram and email, ready to handle the repetitive enquiries that were eating her time.
The result? Sarah now spends just 20 minutes a day reviewing and approving automated responses. Her customers get instant answers any time of day, and she's reclaimed the mental space to focus on growing the business.
- Before: 2 hrs/day on customer enquiries
- After: 20 mins/day — 83% reduction
- Savings: ~$4,000/month in staff time
- ROI: Covered setup cost 8x in first month