Plain-language policy

Privacy, with the edges left visible.

Last updated: 2 August 2026. This page explains the broad way ClawBridge Solutions handles website and service information. It should be reviewed by a qualified Australian privacy professional before final publication.

This policy is general information, not legal advice. We will update it when the business structure, contact details and operational data flows are finalised.

1. What we collect

When you contact us or prepare an installation request, we may receive the information you choose to provide, such as your name, business, contact details, installation requirements and the systems you describe.

2. Website forms

Website forms are submitted to ClawBridge’s server-side endpoint and used to respond to your enquiry. The current endpoint sends notifications through Zoho Mail. We do not ask for passwords, API keys or other credentials in these public forms.

3. Installed systems and providers

ClawBridge may configure OpenClaw on approved client-controlled hardware. That does not mean every part of an installed system is local. If you enable hosted models, messaging, email, calendars, backups or other integrations, relevant providers may process information under their own terms and privacy policies.

4. How we use information

To respond to enquiries and installation requests.
To scope, deliver and support agreed services.
To communicate about project timing, maintenance and support.
To meet legal, accounting or security obligations where applicable.

5. Sharing

We do not sell personal information. We may use service providers needed to operate the website, send business communications, host infrastructure or deliver an agreed integration. We aim to keep those flows proportionate to the service being provided.

6. Security and retention

We take reasonable steps to protect information, restrict access and avoid retaining it longer than necessary. No internet-connected system can be guaranteed completely secure, and retention periods will depend on the type of record and the service relationship.

7. Access and correction

You can ask what personal information we hold about you, request correction, or raise a concern about how it has been handled. Contact outreach@clawbridge.com.au.

8. Changes

We may update this policy as the business and its systems develop. The “last updated” date will change when material revisions are made.